Technical Help Desk

Technical Hotline: 1-888-850-4628

Self-Service: support.contactnorth.ca

FAQs

    Frequently Asked Questions

    What is e-Channel?

    e-Channel is the online Literacy and Basic Skills program. It is funded by Ontario’s Ministry of Advanced Education and Skills Development. This Employment Ontario program provides online literacy courses to adults in Ontario that are either

    • live courses in an online classroom at a scheduled time or
    • anytime courses done independently

    What classes are available?

    There are classes available in these subjects and more

    • math
    • reading
    • writing
    • spelling
    • employment
    • using digital tools
    • pre GED
    • test preparation

    To learn more about e-Channel courses click here

    What does it cost to take a course?

    There is no cost to adults in Ontario.

    Who offers courses?

    e-Channel courses are delivered by these organizations

    • ACE Distance
    • Deaf Learn Now
    • Le service de formation à distance ([email protected])
    • Good Learning Anywhere
    • the LearningHUB

    Do I need special training to take a course online?

    No. Each organization offers help to new users. You must be able to

    • use a computer
    • study in English, French, or American Sign Language (ASL)

    How do I register for a course?

    Click the link on this site’s home page for the organization that offers the course.

    If you have questions that are not answered here, please contact
    [email protected] for more information.