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Got questions? We've got answers!

Like you, we're dedicated to improved literacy

The clients you serve know that without literacy and basic skills training, it’s impossible to make it in the workplace. Contact North | Contact Nord is here to help you help them.

Contact North | Contact Nord is a free, local bilingual service helping people in 1,500+ Ontario communities access online programs and courses from colleges, universities and training providers without having to leave their communities.

  • We help the five e-Channel literacy partners reach underserved Ontarians in the communities where we work
  • We give the partners the tools they need to deliver their courses
  • We help LBS adult learners find the training that’s right for them, providing information on 330+ free, online literacy and basic skills courses specifically designed to help them
  • Find a job or get a promotion
  • Register in an apprenticeship program
  • Prepare for a program at college or university
  • Complete a secondary school diploma
  • Achieve greater personal independence, satisfaction and development
  • We provide an IT hotline for both LBS students and practitioners
  • We are a not-for-profit corporation funded by the Government of Ontario

We provide the following FREE local services, both in person and virtually from in-person locations (online learning centres) across Ontario:

  • Information on online programs and courses from 24 public colleges, 25 public universities, 9 Indigenous institutes, 76 district school boards, 200 literacy and basic skills providers, and 20 skills development training providers
  • Help to register, and information on financial aid
  • In-person use of computers and Internet
  • Technology support services
  • IT technical hotline
  • Use of web conferencing platforms
The e-Channel guide is a Contact North | Contact Nord publication featuring detailed information on 350+ literacy and basic skills courses available across Ontario. It comes out three times a year: Fall, Winter and Spring/Summer. You can find the current course guide here.

ACE Distance  

Sample ACE Distance courses for adult learners include:

  • Biology
  • Chemistry
  • Physics
  • Communications
  • Self Management
  • Apprenticeship Math
  • Business Math
  • Core Math
  • Technical Math
  • Computer Fundamentals


Deaf Learn Now

Sample Deaf Learn Now courses for deaf learners include:

  • Everyday English
  • Survival Math
  • Basic Food Safety
  • Resume & Cover Letters
  • Canadian Citizenship Test Preparation
  • Food Certification Test Preparation
  • G1 Driver’s Test Preparation
  • WHMIS Certification


Good Learning Anywhere

Sample Good Learning Anywhere courses for adult learners include:

  • Be Your Own Boss: Creating a Business Plan
  • Tech4You: Excel and Google Spreadsheets
  • Exploring Ontario First Nation Cultures: The Anishinaabe
  • Exploring Indigenous Innovation and Technology
  • “Living” Traditions: Connecting Indigenous Values, Food & Culture
  • Understanding Truth and Reconciliation


F@D (Le Programme de formation à distance)

Sample F@D courses for Francophone learners include:

  • Gestion des conflits (Conflict resolution)
  • Découvrir mon ordinateur Windows (Discovering my Windows computer)
  • Sécurité informatique (Web security)
  • Mathematiques simple (Basic mathematics)
  • Résolution de problèmes mathématiques (Mathematic problem solving)


The LearningHUB

Sample LearningHUB courses for adult learners include:

  • Intro to Graphic Design with Canva
  • Excel, PowerPoint, Microsoft Word
  • Employment Success Series
  • GED Prep Series
  • Math Boot Camp: Algebra 1
  • Voting in a Municipal Election

Contact North | Contact Nord allows LBS students free use of a laptop and the Internet to study online.

  • Free of charge
  • No deposit required
  • Free technical support (no support for software applications)


To benefit from this service, the student must:

  • Live in Ontario
  • Use the laptop to take an online course
  • Return the laptop in good working order at the end of the course

Still have questions? Call us on 1-877-999-9149 or email for more information.