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1. Loading Up Your Resource Arsenal – A Look at the new LBS Tools Created in 2020/2021

2. Understanding the Detailed Service Quality (DSQ) Report 64

Presentation Slides

Understanding DSQ Report 64

Additional Resources

Understanding DSQ Report 64

3. Essential Skills and the OALCF Connection

4. Workforce Literacy & Pre-Employment Planning

5. Workplace Literacy: A Snapshot of What’s Happening in the LBS Field

6. Micro-Credentials: What? Why? When? and Where?